The Growing Craze About the best process documentation tool
The Complete Guide to the Top Process Documentation Tools and Alternatives to Scribe
In any growing team or organisation, process documentation is key for maintaining efficiency and smooth onboarding. Still, many organisations deal with unstructured information and long onboarding cycles. Hence, using SOP tools and documentation generators becomes vital—helping businesses capture workflows, create clear documentation, and train employees faster.
Whether you’re exploring the right process documentation solution or considering alternatives to Scribe, this guide compares the leading platforms worth exploring—featuring honest strengths and weaknesses. From simplifying process capture to building detailed step-by-step manuals, this comparison guides you towards the best process documentation tool for your team.
1) Trails – AI-Powered Step-by-Step SOP Creator
Among the latest tools in this space, Trails is recognised for its ease of use and modern interface. It’s a easy-to-use online AI SOP creator designed to streamline workflow documentation.
What makes Trails special is its AI-driven documentation feature, enabling hands-free SOP creation. It automatically captures steps, blurs sensitive details, and neatly organises everything into shareable guides.
Key Features:
• Capture browser workflows automatically
• Add AI-based voice transcriptions for faster documentation
• Built-in privacy masking
• Folder-based organisation and team access management
• Easy sharing and embedding options
Pros: Simple UI, speed, and affordability. Cons: No desktop capture yet and limited analytics. Best For: Businesses looking for lightweight, AI-driven process tools.
2) Tango – In-App Training Assistant
Tango integrates documentation and employee guidance. It helps users create and execute processes interactively.
Its interactive walkthroughs allow teams to embed guidance into their tools, making onboarding and process navigation more intuitive.
Key Features:
• Real-time user guidance
• Dynamic process steps
• Web activity recording
• Integrated tooltips for in-app guidance
Pros: Great for training within digital tools. Cons: Costlier and less focused on pure SOPs. Best For: Companies focusing on digital adoption and interactive onboarding.
3) Whale – Employee Training and SOP Manager
Whale bridges SOP creation with structured employee training. It’s particularly popular among field-based teams that need easy mobile access to procedures.
Key Features:
• Responsive SOPs accessible anywhere
• Smart in-app help system
• Employee assessments and progress tracking
Pros: Perfect for teams prioritising compliance. Cons: Initial setup can be time-consuming. Best For: Teams needing a combination of training, compliance, and SOP management.
4) Trainual – All-in-One Training and Documentation Platform
Trainual functions more as a complete learning management system (LMS) than a simple SOP generator. It’s designed for structured onboarding and role-based training.
Key Features:
• Interactive SOP templates
• Role mapping and organisational structure visualisation
• Automated document drafting support
Pros: Comprehensive for larger teams managing training best process documentation tool at scale. Cons: May feel excessive for small teams. Best For: Companies that need detailed onboarding systems and compliance tracking.
5) Folge – Self-Hosted Process Documentation Tool
If you need a privacy-first SOP option, Folge is a solid alternative. It’s a desktop SOP recorder that runs on your computer.
Key Features:
• No-cloud dependency
• Pay-once usage
• Supports multiple output types
Pros: Simple, privacy-friendly, and cost-effective for solo users. Cons: Lacks collaboration tools and team sharing features. Best For: Individual professionals or consultants creating guides independently.
6) HubSpot Guide Creator – Free Chrome-Based Process Capture Tool
HubSpot Guide Creator is a lightweight browser recorder. It’s free, but limited.
Key Features:
• Screenshot capture directly within the browser
• Free to use for quick documentation
Pros: Easy to access for HubSpot users. Cons: Very limited functionality. Best For: Individuals capturing simple web workflows.
7) Floik – Visual Process to Video Converter
Floik is geared towards creating visual assets from workflows. It captures a single process and transforms it into videos, ai sop generator demos, or guides.
Key Features:
• Flexible content export options
• AI-generated voiceovers
• Branded walkthroughs for sales or onboarding
Pros: Excellent for sales and marketing teams producing visual demos. Cons: Pricier for smaller teams and more focused on external content. Best For: Marketing professionals needing interactive explainers.
8) Guidde – AI Video SOP Creator
Guidde helps teams convert complex tasks into short, branded videos. It includes editing features, AI voiceovers, and subtitles.
Key Features:
• Built-in video editor and voiceovers
• Frame-by-frame instruction builder
• Fully brandable outputs
Pros: Perfect for customer-facing content that demands polish. Cons: Overkill for internal-only documentation. Best For: Teams producing explainer videos for support, sales, or customer education.
Selecting the Ideal SOP Tool
Choosing the most suitable SOP creator relies on your team’s objectives:
• For speed and simplicity: Choose Trails.
• For interactive in-app guidance: Go with Tango.
• Training-heavy teams? Opt for Whale or Trainual.
• For local documentation: Folge is ideal.
• Need visuals? Try Floik or Guidde.
• Budget option? HubSpot Guide Creator works.
Final Thoughts
Every organisation’s documentation needs are different. Some require polished video-based explainers, while others just need quick and efficient guides. For most teams, a simple but smart SOP tool such as Trails strikes the right balance—user-friendly yet powerful.
If you’re searching for a faster, AI-enhanced way to document and share processes, choosing the right SOP tool today will transform how your team works, learns, and grows—minimising confusion and streamlining collaboration.